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Support, disputes, claims, privacy, press — write to us and use a clear subject line so the right person picks it up first.
Every request below gets handled faster when it arrives with the right details. Here's the cheat sheet:
You believe a review is fake, paid, abusive, or about the wrong person or place.
⚡ Fastest route: the ⚑ Report link under the review itself files it straight into the moderation queue — no email needed.
It's your page and you want the Verified badge, to fix listing details, or your claim seems stuck.
⚡ Fastest route: the "Claim this profile" button on your page starts verification immediately.
You want a review you wrote taken down, private information removed, or anything covered by our Privacy Policy.
We reply to privacy requests within 30 days, usually far sooner.
Ideas, bug sightings, a missing category, a country you want Ratevoro in, press questions — we genuinely read it all. A screenshot and the page URL turn a good bug report into a great one.
Missing a professional or a street entirely? You don't need us — add it yourself in under a minute.
The answer may already be public: the About page explains how scores work and stay honest, the Terms of Use hold the full review guidelines, and the Privacy Policy covers every byte we store. Ratings themselves live a search away — explore the directory.